Shipping

International Delivery *available on watches only:
$10 standard delivery on watches (3 – 10 working days) to Australia, Canada, Japan, New Zealand, Saudi Arabia, Singapore, United Arab Emirates and the United States.
Please note: we are only able to deliver watches to selected international destinations, unfortunately we are unable to ship clocks outside of Europe at this time. We apologise for any inconvenience.

Although we try our best to minimise any delays in our delivery service, unfortunately we cannot guarantee delivery times.

International watch orders are delivered via Fedex. This service is tracked and signed for. You will receive an email or text once your order has been dispatched with tracking details. We will attempt to deliver your order to the delivery address stated on your order form. Newgate will not be held liable for any missing parcels should the delivery address have been entered incorrectly. If there is no-one in to sign for your delivery, our courier will leave a card with details of your options. If products are returned to us as undeliverable either because of an incorrect address or because of customer failure to contact the courier company or collect the goods from the depot where requested, then we shall refund the price of the products less delivery costs incurred by us in sending out the goods, plus any additional costs charged to us by the courier company for returning the goods to us. If we have to re-dispatch the order if it has been returned to us, for reasons outside of our control, there may be a charge.
International Import Duties and Taxes
We ship to all countries outside of the EU on a Delivery Duty Unpaid basis. This means that the recipient will be responsible for any local sales taxes or import duties which may be charged on the purchase. Please note taxes and duties are not applicable for USA orders under 1000 USD and Australian orders under 1000 AUD.